Customer Management

Customer Care and Technical Support 

Customer Relation Management

• Analysis and support of the Customer Support activities in order to evaluate the level of Customer`s satisfaction
• Development and management of a survey to understand the feedback of the Customer for the services and/or products
• Development of plans to capture, identify and evaluate the feedback and act to maximize and assure an outstanding relation
• Commercial and technical representation
• Support in the investigation of parts involved in incidents / accidents